* Responsibilities :
User Generated Content Specialist (UGC)
- Show ability to comprehensively document investigations
- Investigating scammers, scrapers and fraud cases and recognizing fraudulent/suspicious trends
- Able to draw appropriate conclusions from statistical data and understand their limitations.
- Educating users with Global Customer Service account on how to maintain security and safety on Global Customer Service site.
- Reviewing complex cases and operate in multiple high volume queues that prevent potential risks
- Working with Trust & Safety lead to develop and enhance internal policies and tools
- Identify market trends and product vulnerabilities. Create data-backed recommendations to respond to trends and to reduce vulnerabilities, then work with cross-functional groups to ensure these recommendations are executed
- Maintaining high levels of confidentiality while performing investigations
* Working time :
- 5 days in Sun-Sat (Including 1 day of weekend, either Sat or Sun)
- Hours: 9:00 to 18:00 daily (The hour may vary according to internal situation based on business needs)
* Benefits :
- 4 Major insurance
- Company cafe
- Company rest area(sleeping room/gym)
- Annual leaves/maternity leaves
* Salary :
- Salary up to 2,650,000 KRW / month(inc. tax)
- Salary depends on the tenures and performance results.
求职招聘
